Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
6.8/10
Nice
Rooms
6.8
Location
8.4
Service
8.0
Dining
7.2
Guest reviews
6.8/10
based on 5 reviews
9.0
9.0/10 based on 277 reviews
Frederick
United States of America,
February
2025
6.6/10
I had a somewhat mixed experience during my stay at Candlewood Suites in Brighton. The cleanliness of the room left a lot to be desired, as I noticed some dust in corners and on surfaces. Unfortunately, the noise from the mechanical systems kept me up at night, but the kitchenette facilities were really convenient for preparing my meals. The staff were friendly and helpful, which made a difference. Overall, while there were positive aspects, I was disappointed by the issues I encountered. 😕
Rooms
5.0
The kitchenette was well-equipped, but the cleanliness was lacking.
Service
6.0
Staff were friendly and responsive to my needs.
Location
7.0
Great location with access to shops and restaurants nearby.
Dining
8.0
Convenient kitchenette allowed for easy meal prep.
Facilities
6.0
Laundry facilities were useful, but noise issues detracted from the experience.
Charlie
United States of America,
February
2025
6.6/10
I had a fantastic stay at Candlewood Suites in Brighton! The warmth of the staff, particularly Alicia and Jacob at the front desk, really set the tone for my visit. The amenities were impressive, but I did have some noise issues from a mechanical sound during the night, which affected my overall experience. Overall, my stay was enjoyable, and I would consider returning as long as I can avoid that room.
Rooms
7.0
The kitchenette was well-equipped, including a full-size fridge, microwave, stovetop, and dishwasher, making it ideal for extended stays. However, I experienced a mechanical noise from the building that disrupted my sleep.
Service
9.0
The staff was incredibly friendly and helpful, especially during check-in and throughout my stay.
Location
8.0
The hotel is conveniently located near various dining options and shopping, which made it easy to explore the area.
Dining
7.0
I appreciated the variety in the on-site market for late-night snacks and drinks, although there was no breakfast included.
Facilities
8.0
The laundry facilities were a great perk, and the pool area looked inviting though I didn't use it. Noting also I had concerns about noise levels from inside the building.
Jack
United States of America,
January
2025
6.8/10
My stay at Candlewood Suites in Brighton had its ups and downs. The location was convenient with easy access to restaurants and shops, and I appreciated the cleanliness of the room. However, I faced significant issues with noise that made it hard to rest. Additionally, the lack of a continental breakfast was a letdown, especially since I was looking forward to it.
Rooms
6.0
The room was clean but showed signs of wear. I encountered issues like a crooked toilet and a chipped tub, which detracted from the overall experience.
Service
5.0
The staff was friendly and helpful at the front desk, but the experience with the pet policy left a sour taste. They encouraged dishonesty about my pet situation, which was frustrating.
Location
8.0
The hotel’s location was excellent, close to gas stations, dining options, and a Starbucks. It made getting around quite easy during my stay.
Dining
5.0
I was disappointed to find there was no continental breakfast offered. They had coffee available, but it wasn’t quite what I was expecting.
Facilities
6.0
The kitchenette in the room was well-equipped, which was a plus for preparing meals during my stay. However, the noise from the mechanical systems was disruptive.
Thomas
United States of America,
October
2024
7.4/10
During my stay at Candlewood Suites - Brighton, I enjoyed a comfortable, clean room with excellent amenities, particularly the well-equipped kitchenette. The friendly staff made check-in a breeze, but I did encounter a disruptive noise issue that took away from my overall experience. The location was convenient, and I appreciated the cleanliness throughout the hotel.
Rooms
6.0
My room was beautifully designed with ample desk space and a kitchenette featuring a full-size fridge, microwave, stovetop, and dishwasher, making it really convenient. However, I encountered a significant noise problem that disrupted my sleep.
Service
10.0
The staff was incredibly friendly and helpful. Alicia and Jacob at the front desk greeted me with warm smiles, making me feel welcome right from check-in. Everyone on the staff seemed cheerful and eager to assist.
Location
9.0
The hotel's location was great, with easy access to nearby restaurants and shops, which was perfect for a bit of exploration during my stay.
Dining
8.0
While I didn't have dining at the hotel, I appreciated the proximity to various dining options nearby, which added to the convenience of my stay.
Facilities
9.0
The hotel featured excellent amenities, including a pool and free laundry facilities, both of which I found to be a great addition for comfort during my stay.
Allen
United States of America,
October
2024
7.0/10
I had a wonderful experience at Candlewood Suites in Brighton. The location was prime, providing easy access to nearby dining and shopping. The staff was tremendously friendly and helpful, which made my stay even more pleasant. However, I did notice some noise from the hallway, especially when doors slammed shut, which was slightly disruptive at times.
Rooms
10.0
My room was well-designed and immaculate, with an incredibly comfortable bed and a kitchenette equipped with everything I needed. I particularly enjoyed the spacious layout and thoughtful amenities.
Service
10.0
The staff was really good throughout my stay. From check-in to check-out, everyone was cheerful and eager to assist.
Location
10.0
The hotel is situated in a great area, surrounded by plenty of restaurants and shops. It made exploring the local scene very convenient.
Dining
8.0
While there wasn't a full breakfast service available, the on-site pantry offered a nice selection of snacks and drinks. I appreciated the convenience it added to my stay.
Facilities
9.0
The availability of free laundry facilities was a fantastic perk, making it easy to stay fresh during my visit. The gym, though modest, was still a good addition.
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Candlewood Suites - Brighton By Ihg20.04
-
21.04.2025
